![]() Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4. I using mozilla firefox as my browser (up to date and disabled adblock) on windows 7. I just keep getting a circle with a line through it. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. said: Hi, Im fairly new to running a game on roll20, but I am having an issue with dragging and dropping maps, pogs, etc. Fully drag-and-drop compatible with the Roll20 Compendium (https://app. Players tagged as GM are unable to drag and drop non-OGL monsters. There is also an issue with a shared Monster Manual. The OGL spells still have drag and drop functionality - the issue is with the newly added spells. Could you please carefully work through these steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. I downloaded the companion app to make your own files but Im not very good with. Drag and drop spells from the PHB are not working for my players (I am using the 5e OGL sheet made by roll20). It sounds like you might be using the old 5e Community Sheet If this is the case, it was created before Compendium drag and drop was introduced, and has never. I downloaded the companion app to make your own files but Im not very good with. I would suggest going through the checklist below, grabbing a console log from the period during a failed drag and filing a Help Center Request. Fully drag-and-drop compatible with the Roll20 Compendium (. (or there is a procedural error, but you seem to have tested for the most common culprits) I am unable to duplicate a problem dragging a nothic from the Compendium into a game. It sounds more like a breakdown of communication during the drag operation. That would lead to unexpected results, not total failure to create anything. Wait for the character sheet to full resolve before. If nothing at all is appearing, then the problem is not likely one of duplicates in the journal. This has been reported multiple times and is under investigation.
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